Susan Walker

Susan Walker is a counsellor with 25 years of experience who helps people who are feeling overwhelmed by stress, anger, anxiety, low self-esteem or life changes. She speaks plainly and aims to make the first steps feel manageable for a worried parent or someone under pressure. She treats each person with respect, sensitivity and compassion and works to create a space where people can talk honestly about what is hard for them.

In sessions she focuses on practical ways to manage strong emotions and improve everyday relationships. She uses a mix of approaches including cognitive behavioural ideas, acceptance and commitment strategies, and client-centred listening to match what each person needs. This means sessions may include looking at unhelpful thinking patterns, building small skills to tolerate distress, and finding personal values to guide change.

Susan has also worked with trauma, grief, addictions and eating concerns, and can help people dealing with abandonment or attachment-related struggles. She brings experience supporting those facing family problems, separation, caregiver stress and the pressures first responders often meet.

She is registered with the British Association for Counselling and Psychotherapy, listed as BACP. Susan works from the United Kingdom and offers services in English. Her style is collaborative - she will tailor conversations and the plan to match what matters to each person.

To begin, people complete a short matching questionnaire and then schedule sessions according to availability. Fees vary by location and follow a subscription model that can be cancelled at any time.

Therapeutic approaches for online counselling

Acceptance and Commitment Therapy (ACT) encourages people to notice difficult thoughts and feelings without getting ruled by them. It helps clarify personal values and then builds small steps to live by those values, which can be useful for anger, anxiety and life changes.

Client-Centred Therapy focuses on listening and understanding from the client’s point of view. This approach supports people to be heard while they make sense of their experience and decide what changes they want to try.

Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions. It offers straightforward strategies to test unhelpful thinking and practise different behaviours, which can reduce anxiety and improve mood.

Finding the right approach is part of the work together. The therapist will discuss your goals, preferences and what has or has not helped before. Then she will suggest one or more methods and check in regularly to adapt the plan as needed.

Practical benefits of online therapy can include fitting sessions into a busy week and avoiding travel time. Also, some formats use less bandwidth or allow shorter check-ins when a full session is not possible. Please confirm which session formats are currently offered before booking so you know what option will suit your routine.