Susan Pollard
NCPS
Calm client-centred counsellor focused on practical change
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- Client-centred approach
- Mindfulness skills
- Non-judgemental support
About Susan
Her practice treats each person as the expert in their own life. Sessions are run as a partnership where the counsellor listens, reflects and encourages the person to make decisions that fit their circumstances. Work tends to stay grounded in the present while recognising how past events can be reactivated by current situations.
Susan looks at the whole person rather than a single symptom. Conversations may include examining core beliefs and how they shape feelings and choices. She also considers wider social and cultural influences when relevant to the issue at hand.
The approach is non-directive and empathic, with space to voice difficult emotions without being judged. Mindfulness skills may be used to help people notice patterns and respond differently to stress and strong feelings.
People often come for help with grief, addiction, intimacy-related concerns, career stress or changes related to midlife and ageing. Susan aims to create a clear, steady process so each person can try out new ways of coping and decision-making.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Credentials
United Kingdom
Languages
English
How client-centred and mindfulness approaches work online
Client-Centred Therapy focuses on creating a respectful, non-directive space. The counsellor listens closely, reflects what is said and supports people to find their own solutions. This approach helps when someone needs time to sort through feelings and make choices that fit their life.Mindfulness Therapy teaches simple noticing skills for thoughts, feelings and bodily sensations. These practices can reduce reactivity to stress and help with anger, anxiety and low mood by widening the space between feeling and response.
Finding the right approach is often a joint process. The counsellor will talk with the person about their goals and preferences and test out what works best. Adjustments are made as work progresses so the method stays useful and practical.
The biography does not specify session formats, so please confirm the available options before booking. Online work can make it easier to fit therapy around work, caregiving and other commitments. It can shorten travel time, allow quieter check-ins during a busy day and make regular sessions simpler to attend. Registered and accredited professionals often use these practical benefits to help people keep therapy consistent and to put new coping strategies into everyday life.
At a glance
- Listed location
- United Kingdom
- Experience
- 7+ years
- Credentials
- NCPS
- Languages
- English
- Registration (United Kingdom)
- NCPS · No. NCS22-00935
As listed by the therapist. You can check a registration with the body that issued it.
Frequently asked questions
What types of problems does she help with?
Susan works with a wide range of concerns including stress, anxiety, anger, depression, relationship and family problems, grief, trauma and addictions. Additional focuses include self-esteem, career issues, ageing and body image.
What is her therapeutic style like?
She uses a client-centred, non-directive style and brings mindfulness techniques into sessions when useful. The emphasis is on listening, empathy and helping people make their own decisions.
How much experience does she have?
She has been training and working in counselling since 2014, which amounts to seven years of professional practice.
What credentials and region are associated with this counsellor?
She is registered with NCPS and practises in the United Kingdom.
Which languages are used in sessions and can international clients join?
Sessions are offered in English and she is not currently taking international clients.
What session formats are available?
The original biography does not list specific session formats, so please confirm current options with the service before booking.
How are fees and payment arranged?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.
Before you start
- Online talk therapy is not a court-ordered or mandated anger-management course, and it does not provide attendance certificates.
- Check that the location and registration details above fit where you live.
- If anyone is at risk of being harmed, contact emergency services or a domestic-abuse helpline first. See the support lines for the US, UK and Australia.