Susan Chown

Susan Chown is a counsellor with more than 10 years of professional experience in the United Kingdom. She uses a person-centred approach and focuses on helping people with relationship difficulties, trauma and abuse, grief and intimacy-related concerns. Susan aims to make the first step feel manageable and supports people as they work towards greater fulfilment and emotional balance.

She believes clients already have strengths that can be drawn on when faced with painful situations. In sessions she listens actively and reflects what is important to each person. That helps clarify patterns and decide on small, practical steps to try between meetings.

Her work often addresses stress, anxiety and low self-esteem alongside more specific problems such as addiction or sleep disturbance. She also supports people dealing with life changes, career strain and issues around identity, including LGBT concerns. Anger is one of the areas she helps people understand and manage.

Susan has experience responding to trauma and to the fallout from family problems, domestic violence and separation. She also works with physical health challenges such as chronic pain and the stress of caregiving. Sessions aim to be grounded and straightforward, focused on what a person wants to change.

People who choose Susan can expect a calm, empathetic presence and a practical focus. She helps clients set goals and notice progress. If someone wishes to start, they are asked to complete a short matching questionnaire and schedule sessions according to availability.

Client-Centred support for online counselling

Susan works from a Client-Centred Therapy perspective, which places the client’s experience at the heart of each session. The counsellor listens without judgement, reflects what matters to the person and helps them find their own solutions; this can be useful for issues such as grief, relationship strain and managing anger.

That approach is gentle and collaborative. Susan aims to understand what a person wants to change and to adapt conversations to their pace. Together they explore strengths, set small goals and agree practical steps to try between sessions.

Finding the right way of working is part of the process. Susan will discuss which methods and topics feel most helpful, and will work with the client to shape sessions around their goals and preferences. This is a shared decision rather than a fixed prescription.

The therapist’s biography does not list specific online formats. Please confirm available session formats before booking so you know whether video, phone or messaging options are offered. Online sessions can make it simpler to fit counselling around work, caregiving or travel, reduce travel time and allow shorter check-ins when needed. They can also make it easier to maintain continuity when schedules change or when someone is based abroad.