Paulette Shelley

Paulette Shelley is a BACP counsellor who helps people facing relationship strain, anger, trauma and abuse, low self-esteem and depression. She aims to create a calm, non-judgemental space where people can talk about what feels hard. Paulette offers online sessions from the United Kingdom and works with each person to set the focus for therapy.

Paulette uses a person-centred approach that puts the client's experience at the heart of the work. That means sessions are led by what the client brings, with the counsellor listening closely and reflecting what emerges. She also uses Cognitive Behavioural Therapy, which helps people spot unhelpful thinking and try practical ways to change patterns that cause distress.

Her style is warm and down-to-earth. Paulette says she will not simply give advice; instead she supports clients to find their own answers and build new ways of coping. Sessions can be shaped to address short-term concerns or longer-term change depending on what the person wants to work on.

She has three years of professional experience and holds BACP registration. Paulette can help people explore issues such as grief, addiction-related problems, control issues, panic attacks, obsessive thoughts and recovery after sexual or domestic abuse. She also offers support around isolation, life purpose, forgiveness and feelings of guilt and shame.

To begin, people complete a short questionnaire and arrange sessions based on the therapist's scheduling. Paulette aims to adapt the pace and focus as needs shift, helping clients to notice patterns and try practical alternatives that fit their daily life.

How Paulette uses person-centred work and CBT online

Person-Centred Therapy puts the client's experience first. The counsellor listens without judgement and helps bring clarity to feelings and choices. This approach is useful for people who need emotional understanding and a steady, supportive space to talk.

Cognitive Behavioural Therapy (CBT) is practical and action-oriented. It helps people identify unhelpful thoughts and experiment with different ways of thinking or behaving. CBT can be helpful for problems such as panic, low mood, obsessive thinking and unhelpful coping patterns.

Finding the right way of working is part of the process. Paulette will collaborate with each person to decide whether person-centred listening, CBT techniques, or a mix of both best match their goals and circumstances. The focus is on what the client wants to change and what feels doable for them.

Practical benefits of online therapy include fitting sessions into a busy week and avoiding travel time. Online sessions can make it easier to keep continuity of care when life gets hectic. Please confirm the exact session formats available before booking, as specific delivery options are not listed in the biography.