Olivia Tay

Olivia Tay is a BACP-registered counsellor who helps people manage stress, anxiety, grief and anger. She speaks English, Akan, Ewe and Twi, and aims to make the first steps towards change feel manageable. Olivia focuses on building a calm, open space where clients can talk about what matters to them without judgement.

Olivia uses several practical approaches in her work, including Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and Client-Centred Therapy. She draws on these methods to help people notice unhelpful patterns, try small changes and set goals they can live with. Sessions tend to be conversational and focused on what the person needs right now.

With three years of experience and a British Association for Counselling and Psychotherapy registration, Olivia combines practical ideas with listening. She often works with people facing low mood, confidence issues, relationship and family stress, sleep or eating concerns, and the effects of trauma or abuse. Olivia also supports people dealing with life transitions and intimacy-related matters.

Her style is collaborative - she helps people set the pace and decide which strategies feel useful. Practical tools from cognitive approaches may be mixed with a focus on values and acceptance when that fits. The aim is to leave people with clearer next steps they can try between sessions.

Olivia welcomes people from different language backgrounds and from outside the UK. If you are considering therapy, she asks that you complete the service’s short matching questionnaire to begin arranging sessions.

Approaches and online working

Olivia commonly draws on Acceptance and Commitment Therapy and Cognitive Behavioral Therapy. ACT helps people notice difficult thoughts and choose actions that match their values rather than getting stuck in struggle. CBT focuses on identifying unhelpful thinking and trying practical changes to reduce stress and low mood.

Finding the right approach is part of the work together. Olivia will discuss goals, preferences and what has or hasn’t helped before. She aims to tailor methods so they fit the person’s life and pace, and she checks in to adjust things as therapy progresses.

Session formats are not specified in the biography, so please confirm current options before booking. Many people find remote sessions easier to fit around work, childcare or travel, and online meetings can make it simpler to keep continuity when routines change. If a shorter check-in or a phone conversation would suit a busy day, mention that when arranging sessions so the format can be discussed and agreed.