Mark Callaway

Mark Callaway is a UK-based counsellor with a BACP accreditation and 15 years of direct counselling experience. He focuses on everyday problems that leave people feeling overwhelmed, like anger, addiction, relationship strain, anxiety, depression and grief. He writes plainly and aims to make early steps feel manageable for a worried parent or adult exploring help. Mark draws on a mix of practical approaches in sessions. He uses Cognitive Behavioural Therapy to help people notice unhelpful thoughts and try new behaviours. He brings Attachment-Based ideas into work about trust and connection. Emotionally-Focused and Client-Centred methods guide him to listen closely and help people name what they feel. His background includes long experience with complex trauma and work in adult mental health as a social worker. He has worked across settings such as residential childcare, safeguarding, domestic abuse services and community mental health. That range means he is used to joining up with other services like GPs, hospitals and schools when that is helpful. Sessions can be short-term or longer, and Mark aims to be flexible about scheduling, often offering evening appointments. He has used face-to-face sessions, walking therapy, video, telephone and instant messaging to match different needs and preferences. Confirm current session options before booking. People come to him for a broad range of concerns, including parenting strain, neurodivergence, self-esteem, anger and coping with life change. He focuses on practical next steps alongside exploring feelings and history. To begin, clients complete a short matching questionnaire and then schedule according to availability.

How therapy approaches shape online work

Acceptance and Commitment Therapy (ACT) encourages people to clarify what matters to them and take small steps towards those values, even when painful thoughts or feelings appear. It can help with anger, anxiety and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on spotting unhelpful thinking and testing out different behaviours to reduce distress and improve routines. It is often used for depression, anxiety and sleep or eating concerns. Attachment-Based Therapy looks at patterns in close relationships and helps people build safer ways of relating when trust has been harmed. Finding the right approach is part of the work. The therapist will discuss goals, preferences and what has or has not helped before. Together they will try methods that fit the person’s needs and adjust the plan as things change. Confirm current session options before booking so you know which formats are available. Online therapy can make it easier to fit sessions into a busy week, save travel time and allow shorter check-ins when that suits. Some formats use less bandwidth or do not require being on camera, which can help during a lunch break or a brief evening slot. Registered or accredited professionals can use these approaches effectively at a distance, and the focus remains on practical steps and emotional repair rather than on the mode of delivery.