Lucy Caplan

Lucy Caplan is a counsellor who helps people manage anger and a wide range of related concerns. She works with problems such as stress, anxiety, depression, addictions, grief and relationship issues. Her style is warm and non-judgemental, and she focuses on what each person wants to work on in sessions.

She qualified as a counsellor in 2007 and is a BACP member, which means she is registered with the British Association for Counselling and Psychotherapy. Over 17 years she has supported people through bereavement, abuse, domestic violence, workplace pressure and many life changes.

Lucy practises an integrative approach, combining methods to suit the person in front of her. She uses client-centred work to shape sessions around a person's priorities, alongside solution-focused techniques to set short-term goals. Cognitive behavioural ideas and motivational interviewing are also part of the mix when they fit the issue.

Sessions can be short-term, time-limited or longer term depending on what the person needs. She offers therapy by telephone and by video call, so people can choose the format that best fits their life. Lucy aims to create a comfortable space where people can talk through difficult feelings and try practical ways to feel better.

Her practical aim is to help people find manageable steps forward. That can mean working on coping skills, addressing addictive behaviours, rebuilding confidence after loss, or finding new ways to manage anger and stress. Lucy will plan work with each person rather than imposing a fixed programme.

How Lucy uses therapy online and different approaches

Client-centred therapy puts the person's concerns first. The counsellor listens closely and follows what the person brings, helping them make sense of things and decide what to focus on. This approach can help with anger, low self-esteem, grief and relationship stress.

Cognitive behavioural therapy, or CBT, looks at patterns of thinking and behaviour that keep problems going. It uses practical exercises and small steps to change unhelpful thoughts and test new behaviours, which can be useful for anxiety, depression, sleep problems and managing anger.

Finding the right approach is part of the work. Lucy will discuss options with each person and agree a plan based on their needs, goals and preferences. That collaboration helps steer whether sessions are more reflective, skills-based or goal-focused.

Online therapy can make it easier to fit sessions into a busy life. Video calls allow face-to-face conversation without travel, while telephone sessions can be a shorter check-in or suit quieter technology needs. Confirm the available session formats before booking so arrangements match practical needs and daily routines.