Jackie Chester

Jackie Chester is a counsellor who uses a client-centred approach to help people manage stress, anxiety, addiction and anger. She holds BACP registration, and she brings 17 years of experience working with people facing mood challenges, trauma and confidence issues. Jackie aims to make the first step feel easier for someone who is worried or uncertain about therapy.

She focuses on creating a calm, non-judgemental space where clients can talk through difficult feelings. Conversations tend to centre on what matters most to the person in front of her, whether that’s coping with depression, grief, or problems with relationships and intimacy. Jackie pays attention to how life events affect daily functioning and mood.

Her work often addresses practical concerns like managing impulses, substance use and behaviours linked to compulsions or hoarding. She also supports people dealing with body image, guilt and shame, and longer-term mood conditions such as bipolar and panic disorder. Jackie listens for patterns that make everyday life harder and helps people spot small changes they can try.

Jackie draws on a straightforward, respectful style that encourages people to set their own goals. Sessions are paced to suit the person’s needs and readiness to change. She encourages realistic steps rather than quick fixes, and she works alongside each client as they try out different ways of coping.

If someone wants to begin, Jackie asks them to use the service Start Therapy button and complete a short matching questionnaire to schedule sessions according to her availability.

How client-centred work adapts to online therapy

Client-Centred Therapy focuses on listening with respect and following what matters to the person. The therapist offers empathy and reflection to help someone understand their feelings and choices. This approach is useful for issues like anxiety, anger, low self-esteem and coping with loss.

The same basic principles can guide online conversations. The counsellor will ask about your goals and preferences, then work collaboratively to choose what to try. Finding the right approach is a shared process, and the therapist will adjust methods based on how you respond and what feels manageable.

Practical benefits of online work include fitting sessions more easily around daily routines and reducing travel time. Online meetings can make it simpler to keep appointments during work breaks or when schedules change suddenly. Because the original profile does not list specific session formats, confirm the available options before booking to be sure they meet your needs. Registered or accredited professionals and therapists generally use online sessions to help people keep progress moving when in-person visits are difficult.