Florbela Santos

Florbela Santos is a counsellor working in the United Kingdom with 13 years of experience. She offers a respectful, sensitive approach and aims to tailor conversations and plans to each person’s situation. She encourages people to take the first step and recognises that asking for help can feel difficult.

Florbela focuses on stress and anxiety, relationship concerns, family matters, trauma and abuse, depression, addictions, grief and anger. She also supports people with self-esteem, intimacy-related worries, eating and sleeping difficulties, parenting strains, and coping with major life changes. Additional areas include attachment and abandonment issues, body image, codependency, and money-related stress.

Her practice draws on client-centred work that keeps the person’s experience at the heart of sessions. She also uses existential ideas to look at meaning and choice, and mindfulness to help with grounding and stress regulation. Somatic and psychodynamic perspectives may be used to notice patterns in the body and past relationships that affect day-to-day life.

Sessions are shaped to the individual rather than a one-size-fits-all plan. Florbela listens for what matters most and helps people set small, practical steps they can try between meetings. She aims to make each session clear, focused and manageable, especially for people feeling overwhelmed.

For people who are nervous about starting, she offers a calm, down-to-earth style. The initial process involves a short matching questionnaire and scheduling, so people can begin at a pace that suits them.

How therapeutic approaches translate to online counselling

Client-centred work means sessions start with your concerns and priorities. The counsellor listens closely and helps you set goals that matter to you, whether that is managing anger, anxiety or relationship stress.

Existential therapy looks at meaning, values and choice. It can help when life changes feel confusing or when someone wants to examine what matters to them. Mindfulness therapy offers practical skills to calm the body and mind, and to reduce reactivity in stressful moments.

Finding the right approach is part of the process. The counsellor will discuss options with the person and together decide what fits best based on needs, goals and preferences. That collaborative process includes trying techniques in session and adjusting them over time.

The practical benefits of online work can make it easier to fit therapy into a busy life. Confirm the session formats before booking, as the biography does not list them. Online sessions can reduce travel time, allow shorter check-ins when needed, and make it simpler to attend from different locations. Registered or accredited professionals often use these options to help people maintain continuity of care while balancing everyday commitments.