Donna Hendricks

Donna Hendricks is a counsellor with 12 years' experience supporting adults in voluntary, private and NHS settings. She holds a Counselling degree and a Masters in Cognitive Behavioural Psychotherapy, and is registered with BACP and NCPS. Donna begins from the belief that clients are the experts on their own lives, and she aims to create a calm, respectful space for people to be heard.

Her practice draws on person-centred work alongside cognitive behavioural methods. That mix helps when someone is dealing with stress, anxiety, depression, trauma, grief or low self-esteem. She also supports people facing issues such as anger, relationship and family concerns, eating difficulties, ADHD and bipolar mood challenges.

Donna uses practical strategies from CBT and related approaches to help people notice patterns and try different ways of responding. She pairs those techniques with a curious, non-judgemental listening style from client-centred work. This combination aims to make therapy feel grounded and manageable.

She also incorporates elements from Acceptance and Commitment Therapy, Dialectical Behaviour Therapy and brief solution-focused work when helpful. These approaches can support emotion regulation, distress tolerance and moving toward values-led action. Donna is attentive to the impact of loss, attachment ruptures and other painful events when they appear in sessions.

People meeting her can expect direct but gentle conversation, practical tasks between sessions when appropriate, and collaborative planning. To begin, clients choose the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.

How Donna's approaches translate to online work

Donna draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy alongside person-centred listening. Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings and focus on actions that match their values. It can be useful for stress, anxiety and life transitions. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and uses practical exercises to change unhelpful patterns. It often helps with anxiety, depression and panic.

Finding the right approach is part of the work. Donna treats the choice of method as a collaboration, adapting techniques to each person's goals and daily life. Together they review what helps and adjust the plan as sessions progress.

If you are considering online work, check the current session options before booking so you know what formats are offered. Online sessions can make it easier to fit therapy around busy days, reduce travel time and allow shorter check-ins when needed. Many people find digital sessions let them continue steady work on coping skills and homework between meetings, while keeping therapy practical and focused.