Charlotte McKenna

Charlotte McKenna is a BACP counsellor who helps people manage stress, anger, anxiety and relationship strain. She offers a calm, non-judgemental space where clients can speak openly and move at their own pace. Her approach centres on each person’s strengths and what matters most to them.

She works in a person-centred way, which means the client’s experience guides the sessions. Conversations are led by what the client brings, while the counsellor reflects, listens and asks questions to help people find clarity. Sessions aim to build practical ways to cope with difficult feelings and everyday pressures.

Charlotte has three years of experience supporting adults with issues such as grief, low self-esteem, addictions, sleeping problems and trauma. She also addresses parenting concerns, family tensions, career stress and compassion fatigue. Her background includes work with people who feel stuck or are facing major life changes.

Therapy sessions focus on exploring patterns, improving communication and developing coping strategies. Where trauma is part of the picture, she uses trauma-focused methods alongside the person-centred stance to address painful memories and reactions. The work moves at a pace that suits the client’s needs.

Charlotte practises in the United Kingdom and works in English. Sessions use a subscription model that can be cancelled at any time; fees vary with location and therapist availability. To begin, clients complete a short matching questionnaire and arrange appointments according to availability.

How these approaches shape online therapy

Client-Centred Therapy focuses on listening and building a trusting relationship. The therapist follows the client’s agenda, offers empathy and helps the client clarify what matters most. This approach can help with relationship difficulties, low self-esteem and feeling stuck.

Trauma-Focused Therapy looks at how past events affect current feelings and reactions. It uses careful, paced work to help people process painful memories and reduce their hold on daily life. This is often used for trauma, abuse and complex grief.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels helpful, and will adapt methods together with the client. It is a collaborative process aimed at matching the style of therapy to each person’s needs.

If you are considering online sessions, check the current session options before booking since formats are not specified here. Online work can make it easier to fit therapy into a busy life, reduce travel time and allow shorter check-ins when needed. It can also suit people who prefer speaking from a familiar setting or who need flexibility around work and family commitments.