Carole Ward

Carole Ward is a psychotherapist registered with the National Counselling and Psychotherapy Society (NCPS). She brings 17 years of experience supporting people through stress, anxiety, trauma, grief and anger. Carole offers a calm, straightforward presence and aims to help people find practical ways forward.

Her work is shaped by a long and varied career in health and social settings. She has provided support in hospices, secure mental health wards, refuges, prisons, mental health drop-in centres, learning disability services, charities and private organisations. That background informs how she tailors conversations to the needs in the room.

Carole uses approaches that centre the person’s experience and choices. She draws on attachment-based and client-centred ways of working to build trust and explore relationship patterns. She also uses EMDR and mindfulness methods when they suit a client’s needs.

Sessions focus on what someone wants to change and on practical steps to get there. Carole emphasises strengths and aims to make improvements that last. She also supports people with life transitions, parenting strain, career worries and issues around intimacy and relationships.

Her practice includes work with addiction, bipolar, ADHD and compassion fatigue among other concerns. People can expect a respectful, steady approach that values their own expertise about their life. To begin, a short matching questionnaire is completed and appointments are arranged according to availability.

How these approaches translate to online therapy

Attachment-based work focuses on how early relationships shape current patterns. Online sessions can use this approach to look at how you relate to others and to build more helpful ways of connecting.

Client-centred therapy means the counsellor follows your lead and helps you make sense of your own experience. In video or phone sessions this can feel like a steady, listening space where your concerns guide the pace and focus.

EMDR, or Eye Movement Desensitisation and Reprocessing, aims to help people process traumatic memories and reduce their intensity. When it fits a person’s needs, elements of EMDR can be adapted for remote work with clear planning and agreement before starting.

Choosing the right approach is part of the process, and the therapist will work together with the client to find what fits best. That includes agreeing goals, reviewing progress and shifting methods if something is not helpful. The relationship and the client’s preferences shape the plan.

Practical benefits of online work often include fewer travel demands and easier scheduling around work or family. Some people prefer shorter phone check-ins when time is limited, while others choose video for a fuller conversation. Confirm the exact session formats offered before booking so they match your needs and daily routine.